Our Team

Mark Wright founded DFS in 2002 after a successful career in airport and aviation operations, including leadership roles with Vanguard Airlines, ATA Airlines and Midway Airlines Terminal Consortium. His deep understanding of airline and airport operations gives DFS a competitive advantage in delivering safe, efficient and high-quality services.

Under Mark’s leadership, DFS has expanded into airports, municipal facilities, K-12 schools, higher education and healthcare environments. He has built a successful business model and strategic partnerships that consistently exceed client expectations.

Mark remains active in his community and serves on several civic and nonprofit boards. He is an advocate for minority business owners, certification programs, and mentor/protégé initiatives. Having found success through MBE certification programs, his commitment to supporting small, minority, and women-owned businesses continues to shape the DFS culture, which is deeply rooted in diversity and development.

Mark studied political science at the University of Louisville and remains focused on leadership, team development and operational innovation as DFS grows in new markets and industries.

Charles joined DFS in 2011 as Director of Business Development, where he helped establish strategic partnerships with clients and vendors. In 2013, he was promoted to Vice President of Finance and played a key role in building DFS’s accounting structure and compliance framework. He was named Chief Financial Officer in 2020.

In his role as CFO, Charles oversees operational budgets, financial strategy, and regulatory compliance. He works closely with executive leadership to guide business planning and support company-wide growth. Prior to joining DFS, Charles served as Senior Branch Accountant for one of the world’s largest facility services companies, managing receivables, payables, and payroll.

Charles holds a Bachelor’s degree in Accountancy from Purdue University and brings nearly two decades of financial and operational experience. He is a visible leader across departments and is dedicated to strengthening financial systems, supporting decision-making, and driving sustainable growth.

As Chief Technology and Information Officer, Craig leads the strategy for implementing and managing technology to drive efficiency, reduce costs, and enhance security across DFS operations. He also oversees internal business processes to deliver customized solutions that meet the unique needs of each facility, while evaluating and integrating new systems and infrastructure.

Craig brings extensive experience in overseeing janitorial and engineering services at large-scale facilities, including JFK and Detroit Metro Airports. He holds a Bachelor of Science in Aviation Management and Flight Technology from the Florida Institute of Technology.

Craig has been instrumental in advancing DFS’s technology to address evolving health and safety needs. He introduced mobile tools, chemical analysis, and artificial intelligence testing to improve safety and efficiency. His leadership helped DFS earn CIMS and CIMS Green Building Certifications in 2021.

Our people are DFS’s greatest asset, and Kymberli’s focus is making sure employees are treated fairly, consistently, and in compliance with the law. She joined DFS in 2013 supporting Business Development and shifted to HR governance and compliance in 2014. Today, she manages workers’ compensation, unemployment, FMLA, OSHA, and EEOC recordkeeping and reporting.

Kymberli earned a Bachelor of Science in Business Administration with a focus on Human Resources Management from Southern New Hampshire University. In 2020, she became HR Manager and a certified FMLA Administrator. She handles all aspects of leave and workers’ compensation programs, providing hands-on support from the initial notice through return to work.

Known for her empathy and clear communication, Kymberli guides employees through complex leave processes and offers comfort and support during difficult times. Her connection with the team is unmatched, making her a vital and trusted part of DFS.

Omar brings over a decade of leadership and operational expertise to his role as Director of Sales at DFS. Since joining in 2014 as Director of Customer Experience, Omar has shown strong commitment to client satisfaction and team success.

He steadily advanced within the company, most recently serving as Senior Director of Operations, managing large-scale accounts nationwide and leading teams focused on quality, accountability, and innovation. Omar’s deep operational knowledge and strategic mindset made him a trusted leader and partner.

Now as Director of Sales, Omar leverages his operational background to bridge service delivery and client acquisition. His solutions-driven approach and understanding of client needs enable him to build strong partnerships and deliver tailored service that exceeds expectations.