From Dull to Dazzling: How DFS Revived Airport Food Court Floors

From Dull to Dazzling: How DFS Revived Airport Food Court Floors

Overview

When the floor of a busy airport food court had deteriorated beyond recognition, even industry experts thought there was only one answer: full replacement. But DFS saw something different — potential. Leveraging decades of floor care expertise and a reputation for innovative solutions, the DFS team turned what seemed like an impossible task into a showcase of precision, efficiency, and transformation.


The Problem: Worn, Stained, and Written Off

After years of constant foot traffic, food spills, and wear-and-tear, the food court floors at a major airport were in a severe state of disrepair. The surface was dull, deeply soiled, and riddled with stubborn stains. The damage was so extensive that several floor care specialists deemed restoration unfeasible and recommended full floor replacement — an expensive and disruptive solution.

On top of that, the high visibility and continuous use of the food court meant that any work done in the area would require careful coordination to avoid interfering with travelers and vendors.


The Solution: A Bold Proposal by DFS

DFS was already the trusted custodial partner for other parts of the airport, known for delivering reliable service and expert care. When our custodial manager assessed the condition of the food court floors, they saw an opportunity — not for replacement, but for restoration.

While this area wasn’t covered under DFS’s existing contract, our team offered a bold alternative to the costly replacement plan. With confidence in our advanced floor care methods and experienced crew, we proposed restoring the original floors to their former shine.

The approach offered:

  • Significant cost savings

  • A faster turnaround

  • Minimal disruption to airport operations

Airport leadership agreed, and the project began.


Execution: Precision, Planning, and Performance

The entire restoration project was completed in just six days, demonstrating DFS’s commitment to operational excellence and adaptability.

To ensure the busy food court could continue functioning, DFS implemented a phased approach, dividing the project into manageable sections tackled during off-peak hours.

Our team followed a meticulous three-step restoration process:

  1. Stripping layers of embedded grime and buildup
  2. Deep cleaning residual debris and preparing the surface
  3. Applying a protective finish that brought back the original luster

Each phase was executed with attention to detail, safety, and minimal disruption to travelers and vendors alike.


Results: A Floor That Shines Like New

The transformation was nothing short of remarkable. The floors, once written off as beyond saving, regained their original shine and professional appearance, dramatically enhancing the overall look and feel of the food court.

Airport management was thoroughly impressed — not only with the end result but with the speed, cleanliness, and professionalism of the entire process.

As a direct result of this successful project, DFS was awarded a new contract to manage floor care services in another high-traffic area of the airport, a testament to the trust we earned through performance.


Key Benefits of Floor Restoration with DFS

Cost Savings
Restoring instead of replacing saved the airport a significant amount — funds that could be redirected to other essential improvements.

Efficiency
Our streamlined process allowed for a quick turnaround, minimizing downtime and maintaining service in a critical area of the airport.

Minimal Disruption
By working during off-peak hours and avoiding demolition, we limited noise, dust, and interruptions for both vendors and travelers.


Conclusion: When Others Gave Up, DFS Delivered

This project highlights what DFS does best: finding smart, cost-effective solutions to tough problems. Where others saw failure, we saw opportunity — and delivered outstanding results with professionalism and speed.

If your facility is facing similar challenges, don’t assume replacement is the only answer. Let DFS show you how restoration can save you time, money, and headaches — while making your space shine again.

Clean Sweep! DFW’s ACI Award Reflects DFS’s Dedication

Clean Sweep! DFW’s ACI Award Reflects DFS’s Dedication

For the third consecutive year, Dallas Fort Worth International Airport (DFW) has once again been recognized for its outstanding customer service with 2024 ACI World – Airports Council International Airport Experience Award. This amazing recognition, determined entirely by passenger feedback, places a spotlight on cleanliness as an essential factor contributing to passenger experience.

At DFS, we understand that a well-maintained, spotless airport is paramount to the overall passenger travel experience. Our dedicated janitorial teams at DFW work tirelessly, around the clock, to ensure that every terminal, gate area, and restroom meets the highest standards of cleanliness. Their relentless hard work directly contributes to the airport’s continued success and enhances the journey for millions of travelers each year.

This award isn’t just a win for DFW; it’s a reflection of DFS’s unwavering commitment to excellence. We’re incredibly proud of our teams at DFW, whose hard work and dedication are a testament to our company’s values. Their efforts shine, proving that even the most demanding environments can be transformed into spaces of exceptional cleanliness and comfort. We are honored to play a part in DFW’s continued success, and the positive experiences of the millions of people that travel through DFW airport.