Dear DFS Family, Customers and Friends,
The holiday season is an excellent opportunity to reflect on the successes of the past year while also looking forward to opportunities in the rapidly approaching New Year. Here at DFS, we are celebrating our many achievements in 2019 and gearing up for a remarkable 2020. We are also taking the time to appreciate all of the customers and partners who make our success possible.
Of course, I must first thank and express my appreciation for the remarkable group of people who come to work at DFS and bring value to our customers. Our dedicated employees work tirelessly each and every day to ensure our brand remains the best in the industry. You are the only reason DFS continues to be successful and flourish year after year, and for that, I say Thank You!
In 2019, we saw a continuation of our tremendous growth, now with more than 60 customer accounts and more than 1600 employees across the United States. We grew so much that we had to practically double the size of our corporate support staff to further support our operations. It is such an exciting time to be at DFS!
We also entered a new market in K-12 education facilities, partnering with Sodexo Magic, for three large zones within the Chicago Public School system. While DFS has been a premiere service provider for higher education facilities for many years, this opportunity gives us additional education experience that will open new markets in 2020 and beyond.
To our customers and partners, we appreciate each and every one of you, and we are thankful that you have decided to give us an opportunity to support your facility needs. Our team of professionals appreciate your support over the years, and we look forward to many more. I’m often asked by our potential customers “what sets DFS apart from the others?” and my answer is, and has always been, that our entire team simply CARES. We may not get it right all the time, but I know our team will do anything to make sure you are taken care of and all issues are resolved with satisfaction.
From the entire DFS Family, we wish you a happy and prosperous holiday filled with success, happiness and good health.
Mark Wright
President & CEO